Front of House Leadership: Be the welcoming face of Pineapple MMA — managing class check-ins, engaging first-time visitors, and creating a seamless, high-touch experience at the front desk.

Client Relationship Management: Support members through every stage of their journey — from explaining membership options and processing bookings, to resolving concerns with confidence and care.

Operational Excellence: Oversee the smooth running of daily gym operations — ensuring facilities are well-maintained, stock levels are monitored and replenished, and the gym remains in peak condition.

Vendor & Facility Coordination: Manage third-party service providers and contractors for maintenance, troubleshooting, and facility upgrades, ensuring a consistent standard of quality and responsiveness.

Staffing & Scheduling Oversight: Coordinate weekly staff schedules to ensure optimal class coverage, fair distribution of shifts, and efficient use of staff resources.

Team Support & Ad-Hoc Tasks: As part of a lean, fast-paced team, you’ll be expected to take initiative and jump in where needed — whether that’s helping with events, covering for a teammate, or solving unexpected issues on the floor.